Q&A: Sara Gardiner, Matetsi Victoria Falls

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Q&A: Sara Gardiner, Matetsi Victoria Falls

Zimbabwean-born Sara Gardiner, co-founder of Matetsi Victoria Falls, is deeply committed to showcasing the beauty of her country while creating positive regional impact. Her family’s safari lodge on the Zambezi River fulfils a childhood dream and supports conservation and local opportunity. After studying abroad, Sara returned home at 25 to join the family enterprise. She gives us some well-earned insider insights into travelling in Zimbabwe.

1. What makes Zimbabwe so special. What is it in your opinion that makes it worth visiting?

Zimbabwe, which I’m proud to call my home country, is often described by those who visit as “Africa’s best-kept secret” – offering a raw, authentic, and deeply soulful experience. So much of this is created by the warmth and genuine hospitality of the Zimbabwean people, from the care of front of house teams, to conscientious housekeepers and chefs who prepare their food with love.

Zimbabwe also offers incredible value as a safari destination. The wilderness areas offer remarkable wildlife viewing, often at a fraction of the cost of other countries, without any compromise on guest experience.

In fact, Zimbabwean guides are also some of the most highly regarded in the safari industry, and for those who have been on safari, you’ll know that your safari guide can be the one who truly makes the trip incredible.

2. What do you feel are the not to be missed locations when visiting Zimbabwe and why?

Zimbabwe is truly a “world of wonders” – from unspoilt landscapes and abundant wildlife to rich culture and miraculous locations, such as the Matobo National Park, Great Zimbabwe, and the Afromontane forests in the Eastern Highlands. There are a number of other excellent safari destinations within the country, including (but not limited to!) Mana Pools National Park and Hwange National Park.

For first time visitors, I’d recommend experiencing safari and visiting Victoria Falls – one of the Seven Natural Wonders of the World. We are very fortunate at Matetsi Victoria Falls, located on the banks to the mighty Zambezi River, to offer an exclusive safari experience, as well as effortless access to Victoria Falls.

3. Are there any common misconceptions about the country – things people get wrong and are surprised by when they arrive?

When travelling internationally, I’m often asked “is it safe?”. In fact, Zimbabwe is consistently ranked as one of the safest countries in Africa for travellers.

When guests do visit, I’ve observed how charmed they are by the genuine warmth and politeness of the people, and impressed by the level of education and service.

4. What are the top pieces of advice you’d give someone planning a trip to Zim?

Work with an expert – this ensures that your trip is smooth and seamless. They will ensure that all the logistics are taken care of and help you choose properties and experiences that align with you.

Secondly, slow down. Often when planning, we think one or two nights is sufficient, but by giving yourself a little longer, you can truly connect with a place and its people. If you can, try to stay at least three or four nights in one location. Zimbabwe’s magic is subtle, and no two moments in nature are ever the same; she paints a different image on an ever-changing canvas every hour of every day. That magic might be found in the dappled light falling on the face of a lion lazing under a leadwood tree on your second morning, or the quiet grace of elephants swimming across the mighty Zambezi on your third evening.

5. What would you recommend to someone as the most life-changing experience you can do while in Zimbabwe?

As humans, we are all nourished by connection. In Zimbabwe, this isn’t just a concept; it’s a physical
reality.

It might be the connection to place – standing in the silence of Mana Pools where the only sound is the rhythmic munching of an elephant just yards away. It might be connection to people – sharing a laugh with a guide whose passion for the land is infectious. Or connection to self – waking up at dawn to the “Africa soundtrack” and realising that, for the first time in years, your phone is the last thing on your mind.

Zimbabwe gives you the space to remember who you are when the noise of the world is stripped away.

6. How should traveller best time their trip to the country?

Zimbabwe is a year-round destination – and so I’d say “the best time” to travel to Zimbabwe is whenever you next can.

If your travel dates are flexible, then consider all the factors, including “the 3 Ws”: Wildlife, Weather and Water Levels. Every season has its own unique feel – the Green Season, with its vibrancy and sense of renewal and new life, contrasting to the harsh and intense Dry Season – each offering different wildlife viewing experiences. Summer can be very hot in some areas, and winter mornings surprisingly cold. The water levels in Victoria Falls rise and lower during the year – they are at their
peak March to May where there is a huge spray cloud, and later in the year (before the rains arrive) much of the impressive rock face is exposed, while good flows remain over the Main Falls, offering great photographic opportunities.

Working with a travel expert to identify the type of experiences you’d like to have on your trip to Zimbabwe will allow them to plan within the appropriate season and create a truly fulfilling journey for you.

January 26, 2026

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